Cancellation Policy

At Home On Center, we understand that plans can change, and we’re here to help when possible.

Order Cancellations

Cancellations are reviewed on a case-by-case basis and are not guaranteed once an order has been placed. If production or fulfillment has begun, a 15% restocking or processing fee may apply to cover associated costs.

In addition, all cancellations are subject to any non-refundable payment processing fees incurred at the time of purchase. These fees are charged by the payment provider (such as credit card processors or Shop Pay Installments) and are not returned to us when an order is canceled.

We recommend confirming dimensions, finishes, and lead times before placing your order to avoid any changes down the line.

To Request a Cancellation

Please email hello@homeoncenter.com or reply to your order confirmation with your request. We’ll let you know if your order is eligible and walk you through the next steps.

We’re grateful for your support of our small, family-run business. Every order is personal to us—and we want you to feel confident in yours.